Prevent, identify and manage psychological difficulties in multicultural teams
Increase each individual's potential to cope with human mobility issues.
Managers, people who need help and support.
Today, the social cost of suffering in the workplace is 8% of GDP (gross domestic product) whereas that of unemployment is 3%. "A little less than one employee out of three is functioning in a state of stress which potentially puts him or her in the red zone".
According to the "CESE" (Economic, Social and Environmental Council) prevention should be prioritized by directly tacking those factors of risk which affect both the organisation concerned and those management methods used in companies and administrations.
Companies which look after the well-being of their employees obtain a reduction in absenteeism of between 0,5 and 5 days per employee and per year. The atmosphere in the workplace and management styles has a direct effect on the rate of absenteeism.
Managers pass between 35 and 40% of their time resolving problems.
Enhancing managerial skills:
- Training and conferences on psycho-social risks, on best practices in case of conflict and/or crises
- Individual and collective coaching, mediation
- Assessment of managerial practices
- People who suffer from solitude – little or no sharing between peers
- Stress in the workplace – for those who are the most invested in their work, subject to psychosocial risks
- On the international scene – distance and cultural differences bring added complications
- Conflict can become the norm in management situations. Prior training can be a tool in itself in individual and collective development
The fundamental points of management (well-being and communication)
- Productive attitudes for efficient management
- Time management and prioritizing
- Delegating and negotiating
- Adapting to new managerial positions when taking up a post
Managerial know-how to prevent psycho-social risks
- Detecting factors of stress in an international context
- Knowing how to approach sensitive subjects, even when one is a manager far removed from his/her team
- Motivating, animating and uniting a team remotely
- Forging links and maintaining confidence despite the geographical distance
Knowing how to manage conflicts and difficult situations in a managerial role
- Emotional intelligence as a managerial tool
- Knowing how to keep a cool head
- Developing leadership skills and effectively managing tense situations
- Effective communication with awkward personalities
- Management in situations of change
- Adopting mediation tools to foster cooperation